About Us

The RFO provides service to over 8,500 Oregonians living in approximately 2,500 homes and facilities licensed or certified for Intellectual and/or Developmental Disabilities or Mental Health Conditions statewide.

The RFO opened our program and began visiting homes in eastern Oregon counties July of 2016. To date, we have visited 100% of homes in more than 23 counties, providing community outreach to introduce the program while at the same time responding to requests for assistance from virtually every county in the state. 

Our goal is to visit 100% of the homes in six remaining counties while responding to all requests for assistance throughout the state. In 2020, RFO is seeking volunteers in Multnomah, Josephine, Klamath, Union and Umatilla counties.

RFO is also focusing on conducting community outreach and giving presentations.Please contact us for presentation requests. We also work with state and local offices towards improving systems and share recommendations with the legislature.

The Residential Facilities Ombudsman program (RFO) is part of an independent state agency that is resident rights and client driven.

Our services are free and confidential.

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